The second-hand marketplace Members Voice Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Updates
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options after backlash from users.